All products are sent via "My Hermes" and may require a signature, you will be notified, via email, when your product is dispatched. A record of "Proof Of Posting" is always obtained.
Orders are sent within 4-5 working days from receipt of order, should this be longer we will let you know.
Delivery Charges (UK Mainland)
Are £4.99 per pillow, or on oders of 2 pillows or more delivery will be £11.00.
Cancellation and Returns
We must be notified in writing (by email) within four working days of taking delivery if you wish to return any product. After this time it will be deemed that you have accepted the goods.
For reasons of hygiene and safety the pillows can only be returned if they are unused, in the original packaging and in a resaleable condition.
If you wish to make a return then these should be sent in their original unopened packing where appropriate to :
2 New Town,
We strongly recommend that returns be sent by RECORDED DELIVERY. Once we receive the goods in a saleable condition a refund for their cost will be made
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